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PRIVACY POLICY – AV PRINT SOLUTIONS

Last Updated: Saturday, December 27, 2025

This Privacy Policy explains how AV Print Solutions (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you interact with our website and services (“Services”).

This includes when you:

  • Visit our website or any page linking to this Privacy Policy

  • Contact us by phone, email, or online forms

  • Purchase products or engage with customer support, marketing, or service activities

By using our Services, you agree to the practices described below. If you do not agree, please discontinue use of our Services.

📧 Contact: service@avsecurehub.com


SUMMARY OF KEY POINTS

What information do we collect?

Personal data you voluntarily provide, such as name, email address, phone number, and billing details.

Do we collect sensitive personal data?

No. We do not knowingly collect sensitive personal information.

Do we receive data from third parties?

No. We do not buy or sell personal data.

How do we use personal data?

To provide services, process orders, communicate with users, maintain security, improve our website, and comply with legal obligations.

Do we share personal data?

Only where legally required or necessary for business operations.

Your rights

You may request access, correction, deletion, or restriction of your personal data.


1. INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information when you:

  • Purchase or enquire about digital products or services

  • Contact customer support

  • Submit online forms

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing or postal address

You are responsible for ensuring that your information is accurate and up to date.


Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Approximate location (country or region)

  • Website usage and interaction data

This data is used for security, analytics, troubleshooting, advertising measurement, and service improvement.


2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Deliver and manage digital products and subscriptions

  • Process payments, refunds, and service requests

  • Provide customer support

  • Maintain website security and functionality

  • Communicate important service updates

  • Comply with legal and regulatory obligations


3. LEGAL BASES FOR PROCESSING (UK GDPR / GDPR)

We process personal data under the following lawful bases:

  • Consent – when you voluntarily provide information

  • Contract – to fulfill purchases and services

  • Legal obligation – to meet regulatory requirements

  • Legitimate interests – fraud prevention, security, analytics, and service improvement

You may withdraw consent at any time by contacting service@avsecurehub.com.


4. COOKIES & ADVERTISING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and usage patterns

  • Measure advertising performance

These technologies may be used by analytics and advertising partners in accordance with applicable laws.

You may control cookies through your browser settings.


5. SHARING OF INFORMATION

We do not sell or rent personal data.

We may share information only when:

  • Required by law or legal process

  • Necessary for business transfers (merger, acquisition, sale of assets)

  • Required to process payments via secure third-party payment processors


6. PAYMENT PROCESSING

Payments are processed securely by third-party payment providers.
AV Print Solutions does not store full payment card details.

Payment processors handle data in accordance with their own privacy policies.


7. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When no longer required, data is securely deleted or anonymised.


8. DATA SECURITY

We use appropriate technical and organisational measures to protect personal data.

However, no system is completely secure, and we cannot guarantee absolute security.


9. CHILDREN’S PRIVACY

Our Services are intended for users 18 years of age or older.

We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.


10. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Request data portability

To exercise your rights, contact service@avsecurehub.com.


11. DO-NOT-TRACK SIGNALS

Our website currently does not respond to Do-Not-Track (DNT) browser signals due to the lack of an industry standard.


12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.


13. CONTACT INFORMATION

AV Print Solutions
📍 20 Wenlock Road, London, N1 7GU, United Kingdom
📞 +44 800 707 4208
📧 service@avsecurehub.com